Direct debit
At CleanUpp it is only possible to pay by direct debit.
The final step in the ordering process is to issue a SEPA direct debit authorization to CleanIT Solutions BV to debit the subscription costs from your account.
The amount will be debited around the 1st day of the month. You will receive the invoice at least 14 days before by e-mail at the e-mail address you provided.
Do you not have enough balance or do you cancel the payment? Then CleanIT Solutions BV can charge administration costs for this. These administration costs are €25,- ex. VAT and in addition to the subscription fee.
Right of withdrawal
After concluding the contract, you have no later than 14 days to make use of your right of withdrawal.
Making use of your right of withdrawal means that your CleanUpp account will be cancelled immediately, regardless of the standard notice period.
However, because CleanUpp is a service that you can use immediately after the conclusion of the contract, we charge the costs of the time you have been able to use CleanUpp.
After these 14 days, the usual notice period of one month after the end of your contract period applies.
You can exercise your right of withdrawal by sending an email to info@cleanupp.com with the subject 'Withdrawal'.
Account activation
After the last step is completed and your authorization has been received by us, your account will be activated immediately.
From that moment on, you can log in with your details in the CleanUpp Management portal and in the CleanUpp app.